The platform that integrates operational data and helps utilities reduce water losses effectively

  • Integrate data from multiple devices and systems into a single tool
  • Reduce water losses
  • Automate reporting and analysis of your water network
  • Optimise performance across the utility

The data provided by SmartFlow takes the guesswork out of failure detection – we receive a precise location and can take action immediately.

SmartFlow is:

  • Over 30 million m³ of water saved by our partners
  • An investment proven to achieve payback in as little as 6 months
  • Over 10 years of driving digital transformation in the water sector

See how our partners are already saving up to 2 million m³ of water every year

Explore the results

Optimise key areas across your utility

Reduce water losses to below 10%

Achieve lower water loss levels thanks to regularly updated data from across the network.

Cut failure detection time to under 72 hours

Respond faster to network irregularities with alerts generated from real-time data.

Access all key network information in one place

Use a complete view of your infrastructure by integrating data from, among others, GIS, SCADA, water meters, flow meters, noise loggers, billing systems, and pressure sensors.

 

Accelerate reporting

Streamline reporting with automatically generated summaries based on current and historical operational data.

Reduce operational costs

Cut expenses on water production, energy use, and field operations by identifying irregularities earlier and managing resources more efficiently.

How SmartFlow works

SmartFlow integrates key data within a single platform, simplifying reporting and supporting effective management of water and sewerage utilities.

SmartFlow: one source of truth about your water network

GIS

Spatial data about the network

Flow meters

Data on instantaneous flow rates, consumption, and system alarms

Water meter databases

Water consumption at customer sites

Noise loggers

Acoustic signals for water loss detection

Field devices

Physiochemical and pressure measurements, etc.

Technology development driven by your company’s priorities

The platform comprises seven modules that your utility can roll out independently and scale over time. Each module supports a different area of network operations and integrates with data from all connected devices.

Water Loss Detection

The module performs measurement analytics for devices and DMA zones, calculating parameters such as the Minimum Night Flow (MNF). It enables faster localisation of previously undetected loss points, reducing both water losses and production costs.

Water Meters

The module integrates data from water meters and reading systems from various vendors. It helps identify irregularities in the readings and analyse water consumption levels across the entire network. This supports more accurate demand forecasting and improves billing precision.

Water Quality

The system monitors water quality by analysing data from measuring devices. Any irregularities are detected and flagged, enriching the overall view of the network’s condition. The module also supports failure detection.

Noise Loggers

SmartFlow collects and analyses data from noise loggers installed across the network. It automatically pinpoints locations where unusual readings may indicate a leak, improving field team efficiency and reducing the time required to locate water loss points.

Sewerage

The module supports supervision of the sewerage network, enabling observation of flows and detection of irregularities. This enables technical teams to react faster to potential failures and ensures more predictable operation of the sewerage system.

Hammer Effect Detection

The module detects sudden pressure surges in the network and immediately alerts users to anomalies, helping mitigate the effects of hydraulic shocks. This protects pipelines and fittings from damage, reduces the risk of failure, and extends the service life of the entire system.

Accidental Water

This module aggregates data from multiple sources and supports ongoing monitoring of sanitary and combined sewer networks to detect accidental water resulting from network leakages, rainfall, or unauthorised connections.

Comprehensive implementation in 30 days

Implementation timelines vary with the scope, from just 30 days to up to 5 months, while requiring only 10 working days of involvement from your teams. Once the platform is launched, we provide full post-implementation support to ensure the system delivers maximum efficiency for your organisation.

Want to explore all the platform’s capabilities? Schedule a free demo or book a reference visit at a utility that has already implemented SmartFlow.

Contact us
  • 1. Collaboration start

    We define the project scope, sign the contract, and work out the implementation schedule. The process is fast and straightforward, without unnecessary formalities.

  • 2. Optional utility audit

    We conduct an audit of your IT infrastructure, network, and measuring devices. As a result, you receive a report with a comprehensive assessment and implementation proposal.

  • 3. Implementation

    We install and set up the platform, integrating it with your existing systems (e.g. SCADA, GIS, billing) and measuring devices across your network. We ensure a smooth and secure connection between all system components.

  • 4. Platform launch

    We activate the system and test its performance in your production environment. We verify the accuracy and consistency of the data handled by the system. Your teams receive a hands-on training to learn all functionalities and make full use of all SmartFlow’s capabilities in the future.

  • 5. Post-implementation support

    We provide continuous technical support, updates, and system development, ensuring reliability and operational continuity of your SmartFlow platform.

A technology partnership supporting digital transformation of water utilities

SmartFlow is a platform developed in collaboration between the Municipal Water and Sewerage Company (MPWiK) Wrocław and Future Processing.

MPWiK Wrocław is one of the 5 largest water and sewerage utilities in Poland and a recognised innovation leader in this sector across Europe.

For over 25 years, Future Processing has combined business and engineering expertise to help organisations worldwide optimise operations and accelerate revenue growth through technology.

25+

years of experience

74 NPS

on a scale from -100 to +100, a result deemed excellent for the IT sector

750+

experts

ISO

27001
9001

What's new

Let’s meet!

Would you like to meet us in person? Check the list of events we’re attending.

Attendee at ENERGETAB
16/09/2025 - 18/09/2025

Attendee at ENERGETAB, Bielsko-Biała

Let's meet:

Grzegorz Wilk

Grzegorz Wilk

Head of FP Utilities

See more information
Attendee at Energy Days 2025
01/10/2025 - 02/10/2025

Attendee at Energy Days 2025, Katowice

Let's meet:

Grzegorz Wilk

Grzegorz Wilk

Head of FP Utilities

See more information
Attendee at FP Energy Workshop – 4th Edition
28/10/2025

Attendee at FP Energy Workshop – 4th Edition, Gliwice

Let's meet:

Grzegorz Wilk

Grzegorz Wilk

Head of FP Utilities

See more information
Attendee at Katalog Praktyk Przedsiębiorstw WOD-KAN
03/12/2025 - 04/12/2025

Attendee at Katalog Praktyk Przedsiębiorstw WOD-KAN, Kraków

Let's meet:

Łukasz Gruszczyk

Łukasz Gruszczyk

Managing Director SmartFlow

See more information

Let’s stay in touch

Contact us to discuss how we can support the digital transformation of your water and sewerage company.

Łukasz Gruszczyk

Dyrektor Zarządzający

Piotr Szyndler

Dyrektor Regionu

Alicja Podsiadlik

Manager Biura Obsługi Klienta

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